If you have not found an answer to your question please do contact us using the chat box feature in the bottom right of your screen. You can leave a message and we will get back to you as soon as we can.
We know that sometimes you need help quickly so that you can get up an running and enjoy wonderful walks across the UK. It is, therefore, our aim to reply at the first opportunity we have. The Help Centre chat facility sends us a notification as soon as you submit your question, so we do know that you need help.
Sometimes we are out walking in remote areas or travelling so it may take a while for us to get back to you - there are only two of us.